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Stable and quality Internet Services for everyone!

Home networks
  • Mon-Fri:
    09:00-19:00
    Sat:
    10:00-18:00
    Sun:
    сlosed
Technical Support
  • Round the clock 24/7/365

Price list of additional services

Price list of additional services

Service Price, UAH

Subscriber connection

900,00*

The cost of calling a technical specialist for troubleshooting in the Contractor’s Area of ​​Responsibility during working hours (from 9:00 a.m. to 6:00 p.m.)

0,00

The cost of calling a technical specialist to eliminate malfunctions in the Customer’s Area of ​​responsibility during working hours (from 9:00 a.m. to 6:00 p.m.) for up to 1 hour.
Next hour

150,00**

75,00

Troubleshooting is paid for separately according to the following tariffs:

  • Replacing/connecting the RJ-45 socket
  • Drilling additional holes in the wall up to 20 cm for the passage of the telecommunications cable (for 1 unit)
  • Cable repair at the Customer’s premises

.

100,00
50,00
50,00

The cost of calling a technical specialist for troubleshooting in the Customer’s Area of ​​Responsibility during business hours in the private sector (from 9:00 a.m. to 6:00 p.m.) for up to 1 hour.
Next hour

200,00

100,00

Smart TV setup (in the Customer’s premises, depending on the model) during working hours (from 9:00 a.m. to 6:00 p.m.) lasting up to 1 hour.
Next hour

150,00

75,00

Provision of one honest IP address/month (included in the price of the service)

0,00

Changing the honest IP address (once per change)

100,00

Change of the current tariff plan (provided the application for change is submitted by the 20th of the current month!)

0,00

Extension/replacement of a copper cable at the Customer’s premises (without laying, per 1 meter)

17,00

Extension/replacement of a fiber optic cable at the Customer’s premises (without laying, per 1 meter)

17,00

RJ-45 socket (without replacement/connection work, for 1 pc)

120,00

Patchcord twisted pair, 2 m (without connection work, for 1 pc)

100,00

Additional equipment for fiber optic connection (Hype-Giga and Hype-200 tariffs) 555,00

* The connection fee is paid by the subscriber when concluding the Agreement on the provision of Internet access services. The cost of connection does include the configuration of subscriber equipment (Wi-Fi router).
Call a technical specialist — visit of a specialist to troubleshoot within the time agreed by the parties, after receipt of an application from the subscriber about the fault:
** - call of a master includes the diagnosis of the fault directly at the subscriber (at connection address).

IMPORTANT: monthly fee of all tariff plans, includes a fee
for supporting the operation of the direct connection (port reservation) in the amount of UAH 12.00.