Hosting services rules
Hosting services rules
- The average use of user processes should be not more than 2% of server resources per hour. User processes include processes running and/or operating with the authority (UID, EUID) of the linux user that is associated with the account (defined when creating the account), as well as those processes/threads that are system ones and running from system users, while they process data based on other user processes (MySQL threads running under the mysql system user, processes and/or threads of Apache web server running under the apache system user, etc).
- The following restrictions are imposed on user processes:
- The maximum number of simultaneously executed processes is 64;
- Maximum process execution time is no more than 5 minutes of processor time and no more than 15 minutes of astronomical time;
- Maximum memory consumption is 96 MB per process/thread (of which for data — no more than 64 MB);
- The maximum number of simultaneously opened files is no more than 64 per process/thread.
- PHP scripts, regardless of ServerAPI (CGI, mod_php, mod_suphp, etc.) are subject to the following restrictions:
- The maximum execution time of the script is not more than 30 seconds;
- Maximum memory consumption is 128 MB.
- The following restrictions apply to the operation of the web server:
- The maximum size of data transmitted to a web server using the POST method is 35 MB
- The maximum number of simultaneous connections to the web server is no more than 64.
Determining whether a particular connection belongs to an account is based on the data: the correspondence of the selected client account to the IP address and/or domain specified in the «Host:» section of the HTTP protocol request to the client account.
- The following restrictions apply to e-mail operations:
- The maximum size of one e-mail, taking into account all its attachments, headers, as well as taking into account the encoding used by mail servers and/or clients when sending emails is 20 MB;
- Allowed frequency of sending mails: no more than 150 per day from the client’s account;
- The maximum number of erroneous (non-existent) addresses specified as recipients of a letter within one SMTP-session is 3 addresses.
- The following restrictions apply to the operation of the FTP server:
- The maximum number of positions in the output when executing commands to display the contents of the directory is 2000;
- The maximum number of simultaneous connections for an anonymous user is 20 per account;
- The maximum number of simultaneous connections for an non-anonymous FTP user is 5.
- The following restrictions are imposed on the operation of the database server:
- The maximum number of simultaneous connections is 10 per 1 SQL user;
- The maximum size of the communication package of the database server is 24 Mb;
- The maximum execution time of an SQL query is 60 seconds.
- Whether it is allowed to use persistent connections.
- Limit on the number of simultaneous connections for protocols:
- POP3 and IMAP — no more than 10 simultaneous connections from one IP;
- Limitations on the use of broadcasts:
- Broadcast images from webcams, video and audio broadcasts are not allowed.
- It is mandatory to follow the rules of network use (document OFISP-008, developed by the Open Forum of Internet Service Providers).